Support

Write to us. A person answers, usually within a day.

Common things

Eth got my dish wrong.: Tell Eth in the chat: "no, it was X" or "that has rice." The correction is kept for your house. If a dish is missing entirely, email us the name and how it's served and we'll add it.
I lost my log.: Guest logs live on the device they were made on. Add an email in You → Account so your log follows you. If you already added one, sign in with it from any device.
I want my data.: You → Your data → Download. It's a JSON file with every entry and message.
I want to delete everything.: You → Your data → Delete account. Everything is removed within about a week. Billing is cancelled with it.
The sign-in link expired.: Links last an hour. Ask for a new one from the sign-in page.
Billing.: You → Plan → Manage billing takes you to receipts, card changes and cancelling. Table is billed to its owner; members pay nothing.

If you're struggling with food or your body

EthnoCAL is not treatment. In the US, the National Alliance for Eating Disorders helpline is 866-662-1235, weekdays 9 am to 7 pm Eastern, and the 988 Suicide & Crisis Lifeline is 988, call or text. In Peru, Línea 113 option 5 is open around the clock. If you're in danger right now, call your local emergency number.